The Commercial Lease Assistance (CLA) program provides pro-bono legal services to small businesses facing commercial lease issues in NYC.
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CLA helps small businesses navigate commercial leasing issues through pro-bono legal support. Small businesses are paired with an attorney who assists them to renegotiate lease terms, agree on a favorable rental rate, fight against harassment, or terminate a lease with unfavorable terms.
Work:
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Managed the relationship with pro-bono legal partners
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Ensured service delivery was aligned with the agreed-upon scope
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Referred high profile clients/long-standing business owners were referred and provided assistance in a rapid fashion
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Led a team that analyzed program data to fully understand the scale and outcomes of the client interactions.
Results
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444 Businesses received legal services in the past year
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Several long-standing businesses were saved through lease negotiation helping to create more favorable terms for the business to remain in business
